Returns & Exchanges

At Happy Valley Shop, we want you to love your fashion finds, but if a piece isn't quite right, we offer a hassle-free 30-day return window for all unworn items with original tags. Our streamlined process ensures that your exchange or refund is handled with the same care we put into our collections.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package the Items

  Place the unworn clothing in its original packaging, ensuring all designer tags and hygiene seals are still securely attached.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.